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Why can’t I view my Name Plate or Signs before I order them?

Why can’t I view my Name Plates in an animated image format before I order them?

It has been our policy, for over 20 years, to custom layout and engrave every Name Plate that we make without simply depending on a “cookie cutter” animated image. Our Name Plates take a little longer to manufacture but this process produces a Name Plate, or Sign, that we are proud to sell and you will be proud to own. See what you are missing…

To receive your personalized sample/proof Name Plate, per our policy below, simply place your initial order, for 1 Name Plate, via our website as usual. We will promptly layout, engrave and ship your Name Plate to you for your review – If you are satisfied (most likely), GREAT! If you are not satisfied simply return your sample/proof Name Plate to us, per our policy below, and we will refund the cost of your Name Plate. Sample/Proofs are provided as an introductory offer only and they are not mandatory. *See below for our General Product Guarantee.

Our Return Policy for Samples/Proofs:
If you are not satisfied with the sample/ proof Name Plate that you receive, simply contact our Sales Department., within 7 days after receipt, and request a “Return Authorization Number” (RAN). Once we have received your returned sample /proof Name Plate we will return you payment (less shipping charges) to their point of origin (credit card).

– Sample/Proof returns are limited to one per customer.
– Sample/Proof returns apply to orders of one (1) item only.
– All returned items must be received by us within 30 days of the original order date.
– All returned items MUST include a “Return Authorization Number” (RAN).
– Our “Flat-rate” shipping charges are not refundable.
– Return shipping charges are not provided.
– Return Policies do not apply for products that were damaged after they left our factory.

If you have any questions or need assistance please contact our Sales Department, they will be happy to help you. Need additional assurance regarding the quality of our products and services? – See the “Who are some of our customers?” list that appears at the bottom of each web page.

*GENERAL PRODUCT GUARANTEE: All of our products are guaranteed to be free from factory errors and/or defects or we will replace the defective part at no cost.

Display Methods

Display Methods – For mounting Name Plates & Signs on interior Doors, Walls & “Cubicles”:

Wood Screws

Self-Adhering Tape (High Strength): For permanently securing to smooth, clean and dry surfaces. Approx. 009” thick – height & width will vary depending on the name Plate/signs size. Preassembled.

Foam Tape Back: For permanently securing to a lightly textured (“orange peel”) surface. Approx. 1/16” (.06”) thick – height & width will vary depending on the name plate/sign size. Requires clean, dry surface. Preassembled.

Velcro “Hook” Back: For temporary mounting on medium-high pile fabric walls. Approx. 1/16” thick – height & width will vary depending on the name plate/sign size. Preassembled.

Velcro “Hook” Back w/ self-adhering Velcro “Loop” strip: This system includes 2 components: 1. A strip of “Hook” Velcro preassembled to the back of your name plate/ sign (Approx. 1/16 thick – height & width will vary depending on the name plate/sign size) and 2. A matching strip of self-adhering Velcro “Loop”. You can affix the “Loop” strip to any flat, clean surface to create a temporary mounting place for your name plate/sign.

Magnetic Back (High strength): For temporarily securing your name plate/sign to a metal (ferrous) surface. Approx. 1/16” (.062”) thick – height & width will vary depending on the name plate/sign size. Preassembled.

Magnetic Back w/ self-adhering Metal strip: This system includes 2 components: 1. A magnetic back preassembled to the back of your name plate/sign (Approx. 1/16” (.062”) thick – height & width will vary depending on the name plate/sign size) and 2. A matching, .004” thick, self-adhering, metal strip that you can permanently affix to any smooth, clean surface creating a temporary mounting place for your magnetic name plate/sign.

Barbed Pin Back (2 per Name Plate/Sign): For securing to medium-high pile fabric walls. Secure but easily removed. 1”x1”square w/ 4 tiny barbs on each square. Approx. .050” thick (including barbs). Preassembled.

Plastic Hanger: This inverted “U” shaped hanger is permanently attached to the back of your name plate/sign – It allows you to temporarily hang it over the top of a 1 ½”-2” partition wall. Will not hang over walls with a decorative crown (top). 3 ½” wide clear plastic. Preassembled.

Counter/Desk Stand (2 per Name Plate/Sign): Convert any of our door/wall Name Plates or Signs into an attractive Desk or Counter Sign. Approx. 1” deep x 2 ¼” wide, angled “L” shaped plastic. Preassembled.

Ordering Instructions

How to Create & Order Name Plates & Signs:

Select your preferred “Size ($)” from the first drop-down menu on the order form.
Choose your preferred options from the other drop-down menus.
Enter the text to be engraved – See Copy Guidelines for assistance.
Enter Quantity and “Add to Cart”. (See “Bulk Copy” option below when ordering large quantities)
Follow the instructions to either Create another Name Plate/Sign or to proceed to checkout.

We will layout and custom engrave your copy using our 20+ years of experience, and your instructions, to create Name Plates & Signs that you will be proud to display in any workplace…We Guarantee it! We will save your layout template(s) so that all of your future orders will match.

Bulk Copy Submission: When ordering quantities of 10 or more Name Plates or Signs with identical options (size, color, Number of lines of copy, etc.) but different copy you may save time by submitting your order via the “Bulk Copy” method: For example, let’s say you are ordering 12 Name Plates, all the same size, and with identical options, but each one will be engraved with a different employee’s name:

Select your preferred “Size” from the first drop-down menu.
Select your preferred options from the other drop-down menus.
Type the word “Bulk” into the Copy Line 1 text box.
Select the checkbox for Bulk Copy – 1 Line. (If your Name Plates/Signs all had 2 lines of copy on them you would have select Bulk Copy – 2 lines)
Enter a quantity of 12 (or your actual quantity).
“Add to Cart” and complete your order.
Once you have received your order confirmation and an Order Number you will email us your copy list or database to sales@deco-line.com – Subject: Copy for Order # “XXXXX”. Be sure your copy is presented as you want it engraved and that you abide by all Copy Guidelines. We cannot be responsible for customer errors.

Deliveries: We ship anywhere in the U.S. for only $6.95 (Flat rate; USPS). RUSH & UPS deliveries are also available. Be sure to provide a complete shipping address (company name, suite #, etc.) to avoid delays and additional shipping charges.

Payment Methods: We accept all major credit cards – Visa, MasterCard, American Express & Discover. We also accept prepaid check payments – Mail (USPS) your check, with Order #, to: Deco-Line Engraving, P.O. Box 93, Castaic, CA 91310 (Unpaid orders will expire after 30 days). “Open Account” payment terms (Net 30 days) are also available for preapproved accounts; please inquire.

If you need assistance or have a question please submit a “Contact Us” form (24 hours) or call our Sign Advisor at 661-257-0777 (8AM-4PM; PST) – They will be happty to help you.

Mailing Address: Deco-Line Engraving Co., P.O. Box 93, Castaic, CA 91310 (USA)
E-Mail: Please use “Contact” Form (24 hours, 7 days) – See tab at top of page.
Tel: 661-257-0777 (8am-5pm, Mon-Fri, PST)

Copy Guidelines

Copy Guidelines – Maximum of 3 lines of copy

Please follow these Copy Guidelines for best results. Excessive copy may produce reduced font/type height and/or cause line compression.
Note: Each capital letter (ABC, etc.) counts as 2 characters. TIP: Use abbreviations and/or add additional lines of copy when necessary.
Character & spacing count is determined by your Name Plate/Signs Width only (Not height):

4″ Wide: Max. 15 characters & spaces per line.
6″ Wide: Max. 20 characters & spaces per line.
8″ Wide: Max. 25 characters & spaces per line.
10″ Wide: Max. 30 characters & spaces per line.
12″ Wide: Max. 33 characters & spaces per line.

Copy Justification: All lines of copy will be centered unless you specify otherwise in the “Special Instructions” text box.

Line to Line ratios: When the 2^nd line of copy is a job title (i.e.: Office Manager) the 2^nd line will be slightly smaller than the 1^st line unless you specify otherwise in the “Special Instructions” text box.

Italics: When you select an italic typestyle for a name plate/sign that has more than 1 line of copy we will italicize all lines unless you specify otherwise in the “Special Instructions” text box.

Symbols/Accents: Please note that not all accents and symbols are available. If this is a critical factor in your copy please inquire before ordering.

Special Setup/Unusual Copy: Please inquire – Setup charges may apply.

“Virtual Samples” (animated product images): At this time we do not provide “Virtal Product” imaging – We have found them to be unreliable and unable to accurately layout the details involved in the manufacturing of a quality Name Plate or Sign (i.e.: character spacing, line ratios, etc.). We have displayed several samples on our website to provide you with a true representation of how your completed Name Plates/Signs will appear. We will layout and custom engrave your copy using our 20+ years of experience, and your instructions, to create Name Plates & Signs that you will be proud to display in any workplace…We Guarantee It! We will save the layout template(s), that we have created for you, so that all of your future orders will match.

If you need assistance or have a question please submit a “Contact Us” form (24 hours) or call our Sign Advisor at 661-257-0777 (8AM-4PM; PST) – They will be happty to help you.

Mailing Address: Deco-Line Engraving Co., P.O. Box 93, Castaic, CA 91310 (USA)
E-Mail: Please use “Contact” Form (24 hours, 7 days) – See tab at top of page.
Tel: 661-257-0777 (8am-5pm, Mon-Fri, PST)

View Sign Colors & Typestyles

Who Are Some Of Our Customers?